Recruiter FAQ's

Below are a list of 'College' specific frequently asked questions (back to FAQs):

Registration

Editing/Updating your organisation's details

Managing Vacancies

Registration

How do I login?  [back to top]
If you are a member, you can login using your member login details (your email address and password). You should have received an email confirming your details.  If you have forgotten your password, click here and we will email it to you.  If you have forgotten your login email address or cannot remember if you are registered with FEjobs.com, just call our Support Team on 0845 456 4381.

I have typed in my password and email address correctly, why can't I log on?  [back to top]
Are you using the correct password? To check, ask for your password to be resent to you. Click here to find out more.  If you are using the correct password and problems persist, please call our Support Team on 0845 456 4381.

I am trying to register, but keep getting an error message - what could be the problem?  [back to top]
If you are getting the message 'This email is already registered on our system', you may have registered with FEjobs.com (or our sister site; Eteach.com) in the past and your details still exist on the system – either as a recruiter or a candidate.  Please try using an alternative email address and password to register with.  If problems persist, please call our Support Team on 0845 456 4381.

How do I change my login details  [back to top]
Login using your existing details. You will bring up the “My FEjobs” page. Click on “Administration” which can be found in the top right hand corner of the navigation bar and then click on EDIT next to “My Login Details” which is Number 7 on your list of options. This will bring up a screen which allows you to change your name, phone number, email address and password.

Editing/Updating your organisation's details

How do I change my organisation’s details e.g. name, address, website  [back to top]
Login using your existing details. You will bring up the “My FEjobs” page. Click on “Administration” which can be found in the top right hand corner of the navigation bar and then click on EDIT next to “Institution Details” which is Number 1 on your list of options. This will bring up a screen which allows you to change your organisation’s name, DfES number, phase, address and contact details. 

How do I add/amend text in my organisation’s profile?  [back to top]
Login using your existing details. You will bring up the “My FEjobs” page. Click on “Administration” which can be found in the top right hand corner of the navigation bar and then click on EDIT next to “Account Profile” which is Number 2 on your list of options. This will bring up a screen which allows you to change the text your organisation’s “About Us”, “Candidate Benefits” and “Site/Campus details”.

How do I add an award to my organisation’s profile?  [back to top]
Login using your existing details. You will bring up the “My FEjobs” page. Click on “Administration” which can be found in the top right hand corner of the navigation bar and then click on EDIT next to “Awards” which is Number 3 on your list of options. This will bring up a screen which displays all of the awards currently associated with your organisation and will also allow you to select a new award from the dropdown menu at the top of the page.

If you wish to add an award that is not feature din the dropdown menu, please call support on 0845 456 4381 and we will ensure the relevant award is added for you.

How do I add/amend my key contacts?  [back to top]
Login using your existing details. You will bring up the “My FEjobs” page. Click on “Administration” which can be found in the top right hand corner of the navigation bar and then click on EDIT next to “Key Contacts” which is Number 4 on your list of options. This will bring up a screen which displays your existing contact details for your Finance Contact and your Technical Contact and allows you to change their details. 

How to I add/amend the details of my administrators?  [back to top]
Login using your existing details. You will bring up the “My FEjobs” page. Click on “Administration” which can be found in the top right hand corner of the navigation bar and then click on EDIT next to “User Administration” which is Number 5 on your list of options. This will bring up a screen which displays your existing administrators and allows you to change their details by clicking edit or delete. You can also add a new administrator on this screen by simply clicking the “Add a new administrator” button. This function is only applicable to Principle Administrators.

How do I add/edit my organisations supporting documents?  [back to top]
Login using your existing details. You will bring up the “My FEjobs” page. Click on “Administration” which can be found in the top right hand corner of the navigation bar and then click on EDIT next to “Document Management” which is Number 6 on your list of options. This will bring up a screen which displays a list of the different types of document which you are able to upload onto the system.

To upload a document, simply click on “Upload” next to the relevant document type. This will bring up a screen which enables you to browse and select the appropriate document from your computer files.

If a document has already been uploaded, click the “Preview” link next to the relevant document type to preview this document. If you wish to replace the existing document, simply click the ‘Upload’ link, next to the document you wish to replace, browse and select the new document you wish to replace it with and click ‘attach’. This will then automatically replace the existing document.

Managing Vacancies

How do I add a vacancy?  [back to top]
Login using your existing details. You will bring up the “My FEjobs” page. Click on “Recruitment” which can be found in the top left hand corner of the navigation bar and then click on “Add a Vacancy”. This will bring up a screen with a template form for you to complete and post your vacancy directly online. 

How do I edit a vacancy?  [back to top]
Login using your existing details. You will bring up the “My FEjobs” page. Click on “Recruitment” which can be found in the top left hand corner of the navigation bar and then click on “Vacancy Management”. This will bring up a screen with a table listing all of your current vacancies. Click on the Edit Vacancy icon, in the second-to-last column of the table, and the original vacancy template form will appear for you to edit.  

How long will my vacancy be advertised for?  [back to top]
Your vacancy will be advertised for the time period that you specify on the vacancy loading form but this can only be for a maximum of 28 days. 

What happens to my vacancy after the closing date has passed?  [back to top]
Your vacancy will automatically be archived after the closing date has passed. You may still access your vacancy by clicking on the “Archived” button on the Vacancy Management page, in the Recruitment section of “My FEjobs”.

Can I submit a vacancy but not release it immediately?  [back to top]
Yes. When completing the vacancy submission form, you will be asked for a “Vacancy Live from Date”. You may set this date to any future date that you wish to and until that date, your vacancy will be stored in your “Pending” file. This file can be accessed via the Vacancy Management page by clicking the “Pending” button.  

How do I delete vacancies?   [back to top]
You cannot delete vacancies from the system, but you can move them to your archive.  To do this, simply click on the 'Archive' icon next to the vacancy in the vacancy management system.  The reason you cannot delete vacancies is that in the past many people have wanted to reclaim details from deleted vacancies and have not been able to access them. 

How will I know if I have had an application to one of my vacancies?  [back to top]
You will be sent an email alert informing you that there has been an application to a specific vacancy. To view this application, you will need to login, click on “Recruitment”, and then click on the “Vacancy Management” link. This will bring up a screen with a table of all your current vacancies.  The 8th column from the left, displays how many applications there have been for each of your vacancies. Simply click in the number displayed in this column and you will be taken to a screen with all of the applications for that job listed in a table. Simply click on the “View application” link to view the application.