Job Title: Administration Assistant Level 1 – Student Support Desk
Actual Annual Salary: £18,911 - £20,612 (Based on hours and working weeks)
Full Time Equivalent Salary: £25,941 - £28,275 (CLF Grade B) Based on Full Time hours, All Year Round.
Contract Type: Fixed Term until 30 August 2027
Hours: Part-time, 31.5 hours per week Term Time Only (plus INSET Days)
Additional role info: Core hours are Monday - Thursday 8:30 - 15:30, Friday 8:30 - 14:30 however some flexibility in hours or Job Share may be considered
Provisional Start Date: 1 September 2026
Your opportunity to be the welcoming face of our academy and support a thriving learning environment whilst becoming part of a friendly and supportive team
This is a varied role working on our student support desk, duties will include - assisting students with queries e.g. printing timetables and lanyards, booking out laptops, answering the telephone, monitoring of generic inbox. Taking receipt of weekly FareShare food delivery and distributing in the student/staff kitchen, maintaining the student social space, assisting the Attendance Officer in the recording of daily attendance, carrying out reprographic requests, assisting with event preparation and taking responsibility for the marketing and publicity of the Academy by posting regularly on social media and producing a termly newsletter.
About you:
You will:
- Have excellent communication and interpersonal skills, with the ability to engage warmly and professionally with students, staff, parents, and visitors.
- Be confident using IT systems, including Microsoft Office and email, and ideally have experience with school management systems such as Bromcom.
- Be highly organised, with strong attention to detail and the ability to manage multiple tasks in a busy environment.
- Demonstrate empathy, patience, and a calm approach when dealing with sensitive situations or safeguarding matters.
- Be committed to confidentiality, safeguarding, and promoting the welfare of children and young people.
- Be flexible, reliable, and enthusiastic about working in a school setting.
What you’ll be doing:
- Welcoming visitors, managing sign-in procedures, and ensuring safeguarding protocols are followed.
- Answering telephone and email enquiries in a professional and timely manner.
- Supporting students and staff with day-to-day administrative needs.
- Maintaining accurate records and supporting with data entry and reporting.
- Assisting with general office duties such as photocopying, filing, and ordering supplies.
Applicants are advised to refer to the full requirements of the role in the attached job description and person specification, prior to submitting an application.
About CLF Post 16:
The CLF Post 16 Academy is situated in South Gloucestershire, hosted at John Cabot Academy, and serves the students of Bristol across two local authorities. We are a centre of education for ages 16-19 offering a range of level 1, 2 and 3 vocational courses and a full breadth of A Level qualifications.
We are an Academy that values the diversity of our rich community and expects the highest of standards for our students and staff body. The unwavering ambition we hold is for students to flourish during their time of study with us, access an exciting and enriched experience, develop a resilience to learning and achieve their full potential.
Rated Outstanding by Ofsted in the recent inspection, describing the provision as inclusive and aspirational. High quality teaching with a comprehensive careers programme support students to thrive at CLF Post 16; the provision’s ethos of “Care, Believe, Achieve” is fully realised. Students, including those who have previously had negative educational experiences, thrive with CLF Post 16, this is the result of thoughtful academic and pastoral support along with effective and strong safeguarding systems.
Why work at CLF?
We are a diverse and inclusive community of 36 academies across five cluster regions in the South West that is committed to excellence and making a positive impact. Our people bring unique perspectives, but we’re all driven by a shared moral purpose and a passion for making a positive impact, whether in a teaching, leadership or support role. We’re proud to foster a culture where everyone can thrive, feel valued, and make a meaningful difference to the lives of others.
We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters and so encourage applications from underrepresented and global majority groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
We aim to remove any barriers to employment, ensuring everyone can compete on equal terms. Job share, part-time and flexible working opportunities will be considered.
What we can offer you:
- Access to a generous pension through the Local Government Pension Scheme (LGPS).
- Generous annual leave.
- A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in-role/wider-trust development opportunities.
- Well-being support through an Employee Assistance Programme.
- Health benefits, including wellness sessions, gym discounts, and flu jabs.
- A range of generous family leave options, including above industry average occupational maternity pay.
- Additional benefits like cycle to work scheme, on-site parking plus many more!
Recruitment timeline:
- Closing Date: 31 May 2026 @11.59pm
- Shortlisting: 1 June 2026
- Interviews: 8 June 2026
We welcome visits from potential candidates. If you would like to arrange a school visit prior to the closing date, please contact the academy/site directly to arrange a suitable appointment.
As part of our commitment to Keeping Children Safe in Education (KCSIE), we do not accept CVs, a full education and employment history must be provided through our application form.
Skilled Worker visas cannot be sponsored through this role.
We reserve the right to close this vacancy early, should we receive a high level of interest in the role. Therefore, candidates are advised to apply at their earliest convenience to avoid missing out.
As a Disability Confident Committed Employer, we are dedicated to equity and inclusion and commit to interviewing applicants with a disability who meet the essential criteria. We aim to provide an inclusive and accessible recruitment process, and support employees throughout their employment. If you have a disability, are neurodivergent, or require any adjustments to support you through the application or interview process please let us know how we can assist.
