"Since coming to Brook View, everything has been improving with Joe, his speech and confidence in particular. I can see that he’s confident with the staff, he’s now asking for things and they’re encouraging him use his own voice which has never happened before. Before Joe came here, he’d been out of education for 18 months and now he’s at school full time. They’ve built Joe up slowly and it’s brilliant - to go from nothing to full time is huge! He’s so settled here, and with all the staff team. It’s only been six months but it feels like much longer. It’s more than I could wish for. It’s a beautiful home, it’s so cozy and non-clinical and I feel comfortable when I’m there. Everyone is so welcoming. Joe has a voice and a choice, and he’s got a life after living in limbo. He’s living his best life, no doubt about it. He didn’t travel well before, now he’s on the bus, down to the seaside. He’s got everything he could want, he does everything he could want to do. It’s just perfect, the house is beautiful. Everyone has put a lot of thought into making it a brilliant, beautiful space and home. Joe is gaining so many life skills and staff are working with him every day to promote his independence - now I think the sky is the limit! They give him the options, choices, they encourage him to do different things. The staff are phenomenal, the care team in particular, I can’t praise them enough. Because they’ve all taken the time to get to know Joe, they understand him. From a parent’s point of view, that’s massive. The staff have parental instincts, they’re good at observing him and understanding what is normal for him and what isn’t. When he got ill they knew when Joe couldn’t verbalise it to them. We were recently able to all meet up in Blackpool, we went trampolining with Joe’s siblings. They were seeing their brother out in a public, open environment which they weren’t able to do before. They all got to interact, and Joe was given the option to go do something really amazing. It’s brilliant."