About the Role
This role is offered on a full time, permanent basis.
Capital City College is seeking an experienced and values-driven Head of Welfare & Student Finance to lead welfare, Looked After Children (LAC) and financial support services across the college. This senior role provides strategic and operational leadership of learner welfare and finance services, ensuring high-quality, inclusive support for a diverse student population. You will oversee bursaries and hardship funding, manage budgets, lead a specialist team, and ensure services are compliant, transparent and student-centred. You will also act as the Designated Staff member for care-experienced learners, driving effective multi-agency working and ensuring robust support systems that remove barriers to learning and promote success. You will have leadership experience in welfare, education or a related field, with strong knowledge of learner finance and support systems. You will be an effective communicator, confident team leader and committed to safeguarding, equality and inclusion.
About the Team
You will join a friendly, professional team committed to delivering high-quality support across the college. Working together, you'll help create a positive and inclusive environment where everyone feels valued.
You will be joining a dynamic and supportive team of 8 colleagues who are committed to excellence. The team has a strong collaborative culture, sharing best practice and innovative approaches.
You will also line manage 7 staff, supporting their professional growth and contributing to the overall success of the department.
About You
* Confident working with data, budgets and reporting to inform decision-making.
* Highly organised, with strong attention to detail and the ability to manage complex processes.
* Excellent communication and relationship-building skills with internal and external stakeholders.
* Strong understanding of learner finance, bursaries and financial support systems, including relevant statutory guidance.
* Proven experience in leading and managing student support, welfare or learner services within an education or similar setting.
About Us:
Capital City College (CCC), one of the UK's largest FE colleges in London. This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.
Our Commitment to Equality and Safeguarding
We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.
CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check — with some positions requiring an Enhanced Disclosure.
Our Values
To create a future that's uniquely yours.
As the largest further and higher education college in London, we offer the quality you deserve, state of the art facilities and a wide range of courses as unique as your interests and aptitude. Through partnerships with industry and academia, we open doors to your real-world success.
Apply now for the Head of Welfare and Student Finance role if you're ready to contribute to the success of a dynamic education environment and make a real difference in the lives of our learners!
