About the role:
An exciting opportunity has arisen for a Learner Services Officer to work within the Learner Services team to provide an effective service supporting learners through providing information, advice and guidance.
The role will report into the Head of Learner Services. You will be required to provide a full range of learner services administration, as outlined on the job description. You will need to have the ability to use your own initiative but also work well within a team.
The successful candidate will also have:
• Good written and oral communication skills
• A high proficiency in the standard Microsoft packages
• Excellent administrative skills including experience in spreadsheets, generating ad analysis of reports and other documentation as required.
• Experience using relevant student databases/systems
About you:
You will have a keen eye for attention to detail and be confident and comfortable communicating with students of all ages, parents and external contacts.
You will have a passion for supporting our students to ensure that they have access to all the information that they need to be able to be successful on their programme.
You will have a strong level of IT skills and be confident at gathering and analysing data and combining data into reports. You will have the ability to work well under pressure and to set deadlines, both individually using your own initiative but also as a team player.
You will maintain student databases to ensure that applications are entered accurately, that student personal records are up to date and that learners are kept informed regarding interview processes.
About Westminster Kingsway College:
Westminster Kingsway College is a further education college in central London with centres in Camden and Westminster. It offers a huge array of academic and vocational courses for 16-18 year olds and adult learners, such as A-Levels, BTECs, Apprenticeships, Foundation Degrees, Access to Higher Education, employability training and short courses. It also offers bespoke training for employers and specialist programmes delivered in conjunction with the Peter Jones Enterprise Academy.
CLOSING DATE: Sunday 21st August 2022
INTERVIEW DATE: TBC
Safeguarding Statement:
WKCIC is committed to protecting and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
Equality & Diversity:
We value the diversity of our staff and learners who come from different cultural, religious and ethnic backgrounds. This diversity is the source of our strength as our differences enable us to be innovative and creative in the way we work.
Through our curriculum and employment policies, procedures and practices, we embrace equality and successfully celebrate the diversity of our staff and learners, who are encouraged and supported to share different aspects of their identity.
We are proud to display the 'two ticks' symbol, to be a Stonewall Diversity Champion, and members of the Network for Black Professionals, and the Women’s Leadership Network.
Our aim is to recruit the best staff possible and to deliver first class teaching to our learners. We are one of the few Colleges to employ an Equality & Diversity Manager whose goal it is to monitor and measure the steps taken to make sure we have an inclusive and safe learning and working environment.
We are committed to equality and diversity, and expect our staff to share this commitment.