As the 1st Line onsite technician, you will support and install a diverse range of technologies within the college environment. Your primary responsibilities include providing onsite support for break-fix solutions along with installations and project work. Occasionally offering helpdesk support during exceptionally busy periods or covering holidays and sickness. This role is focused on reactive support along with proactive setups and installations.
Given the wide range of technologies used throughout the college, no two days will be the same and this role is ideal for someone passionate about IT and seeking variety in their work. You’ll join a small, supportive IT team and play a crucial role in ensuring the smooth operation of the college’s IT systems.
You’ll have opportunities to escalate issues to senior technicians, who will provide guidance and support, and there will be plenty of chances to learn and grow within the IT department.
This role is full time, for 37 hours per week.
There is an expectation that this role is delivered wholly on-site. Your chief place of work will be at either the Weymouth or Kingston Maurward Campus, but due to the nature of the role, you will be required to work across both sites as required. You may be required to work on either a temporary or an indefinite basis at any premises which the College currently has or may subsequently acquire, or at any premises at which the College may from time to time provide services. Currently, these locations include Weymouth Campus, Weymouth and Kingston Maurward Campus, Dorchester.
Safeguarding Statement
Coastland College is committed to safeguarding and promoting the welfare of children and young people. All applicants should be aware that safeguarding checks will be undertaken as part of the recruitment process. The successful applicant will be required to apply for an enhanced Disclosure and Barring Service check and to provide proof of eligibility to work in the UK.
This role involves regular contact with children and young people and is considered regulated activity under the relevant safeguarding legislation. The successful candidate will be expected to uphold the highest standards of child protection and follow all statutory guidance, including Keeping Children Safe in Education.
The post is exempt from the Rehabilitation of Offenders Act 1974. Applicants must declare all relevant convictions and cautions that are not protected under the Exceptions Order 1975 (amended 2013 and 2020). Guidance on which convictions must be disclosed can be found in the Ministry of Justice’s guidance on the Rehabilitation of Offenders Act and the DBS filtering rules.
