Job title: Receptionist
Salary: CSET 11, £24,790 FTE, £8,644 prorated
Hours: 15 hours per week, 39 weeks of the year (term time only + INSET)
Working days: Thursday and Friday, 8am-4pm
Contract Type: Fixed term until 31/08/2026
Location: Downend School, BS16 6XA
About the role
You will be the first line of communication for the school, in person and by telephone. The role will be responsible for maintaining visitors’ record log and the administration of security passes and to ensure the smooth running of reception ensuring that telephone calls, visitors and students are dealt with efficiently, sensitively and appropriately in line with CSET procedures.
About you
As the first point of contact for our visitors both face to face and over the phone you will need to be a professional with a personable attitude. You will have both reception and administrative experience and have excellent organisational skills. It is essential that you are proficient with working with computer systems and have demonstrable ICT skills and are comfortable with working on your own initiative. You will have good interpersonal skills and a strong customer service orientation. They should be confident in dealing with people, promoting and contributing actively to the school ethos and values.
About us
At Downend School we provide a safe, supportive and challenging learning environment that aims to inspire and empower young people to grasp opportunity; to reach their potential and excel; to develop responsibility and integrity and to respect themselves and others.
We have a strong ethos based on our core PRIDE values of participation, respect, identity, determination and excellence. We set standards high and aim to nurture young people who are well equipped to become active and positive members of the school community and to develop the knowledge and skills necessary to succeed in a time of rapid change.
We are proud of the care and support we offer our students. We strongly believe in the value of creating a friendly and caring school community where youngsters feel a sense of belonging and feel valued and respected. Happy and motivated students will flourish and become successful young people. Above all, Downend is a happy school.
We can offer you:
- Confident, well-behaved students and calm and orderly classrooms, backed up with a centralised behaviour system
- Dedicated, friendly colleagues at all levels of the school, who have a huge amount of expertise and a commitment to working in the best interests of our students
- A clear curriculum vision and focus on evidence-based practice
- A strong commitment to CPD and development of all staff, in order to ensure continuous improvement for individuals and the school
- An inclusive ethos and a commitment to diversity, equity and inclusion for both staff, students and families
- A commitment to the health and wellbeing of our staff
- An excellent benefits package including up to 30% discount with Microsoft and Dell; discounted gym membership; cycle to work scheme and a dedicated counselling service
In order to apply for this role please complete an application form by 9am, 7th May. If you are selected for an interview then please let us know at that stage if you require any adjustments as part of the process.
Please know that depending on the number of applications received we may decide to close the advert early. If you do not hear from us by a week after the closing date then please assume that you have not been shortlisted for an interview. We wish you all the best in your future and ask that you join our E-Teach Talent Pool so as to keep up to date with all of our latest current opportunities.
Join us in Providing a Great Education for Every Child
CSET is committed to equal opportunities and encourages applicants from all backgrounds and communities, as we recognise the importance and benefit this has for our pupils.