About Education Partnership North East (EPNE)
At EPNE our ‘purpose’ is our north star. It is what we expect of ourselves every single day and why we ask all staff to keep our purpose front and centre in all that they do.
Our Purpose is to “unlock potential, create opportunities, and transform lives through outstanding education, skills and training”. Rooted in our transformative power, it communicates our work in tackling inequalities, removing barriers, and improving the life chances of the people and communities we serve.
We nurture our very special culture. Our unifying values framework “The actions we take the choices we make - The actions I take the choices I make” represent the character of our college group, and are grounded in the belief that every action, by every individual, contributes to our success. This why we encourage empowered individuals, personal accountability and growth.
Building on our remarkable past, creativity and pioneering spirit, we are moving forward with courage into the future, improving what we do, remaining action-orientated, and innovating to make an exceptional difference for the world we live in. Shaping futures for a better tomorrow, join our changemaking community now.
Please see the following link to our 2024 Ofsted Report, in which EPNE was graded as being Outstanding across all areas - Ofsted-Report-Outstanding
Our Journey & Values
As an employer, we prioritize cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.
About the Candidate
We are looking for an Data Operator who is friendly, proactive, and organised — someone who communicates clearly and takes pride in supporting others. This role requires patience, attention to detail, and a genuine commitment to helping every learner feel welcome and informed from the very start of their journey with us.
At our college, we value respect, courage, authenticity, and excellence — and we believe this role is key to upholding those principles. By offering a positive and supportive enrolment experience, this person will be a Changemaker: opening doors to opportunity, removing barriers, and helping learners take that vital first step toward personal and professional growth.
About the Role
- To help with an expanding team in a busy office. The role involves Data Input and General Admin Tasks.
- We ask that you have excellent customer service and administration skills, are a good team player, a quick learner, and able to offer an outstanding service to our students and stakeholders.
- Role Responsibilities
- Process Enrolment Forms
- Process Completions and Withdrawals
- Work closely with other Team Members and the wider Team
Qualifications
- GCSE English and Maths A* - C Grades
- Level 3 Business Admin
- Proficient IT skills
Essential Skills & Experience
- Experience of working in a customer focussed environment
- Excellent communication skills
- Outstanding customer service skills and the ability to represent the College Group
- Excellent attention to detail
What’s in it for you?
Join EPNE and you’ll be part of a culture that prioritizes your development and wellbeing, which is why all employees receive an extensive benefits package.
- Enjoy a generous holiday allowance (35-48 days per year, plus public holidays).
- Generous family leave and flexible working options (dependent on role)
- LGPS or Teacher Pensions Scheme, (dependent on role 15.7% - 23.68%)
- Access to myLifestyle benefits platform providing retail discounts and more.
- We offer dental, eye care & health cash plans.
- Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
- Free parking on most campuses.
- Free Gym access available at Bede Campus
Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.
We believe in equal opportunities and welcome applications from all sections of the community.
We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.
Sunderland College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
