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Student Services Administrator

Deanfield Avenue, Henley-on-Thames, Oxfordshire, RG9 1UH
The Henley College
Term Time
From £18,753.00 per annum (pro-rated for Part time
5th November 2021
Start Date
As soon as possible
1st December 2021 12:00 AM
Contract Term
Fixed term contract
Job ID
Start date
As soon as possible
  • Contract type: Fixed term contract
  • NQTs Considered:
  • Job ID: 1187950


‘Come questioning, go seeking, grow’


This is a front-line Student Services post, responsible for administering the 16-19 Bursary Fund and other financial support, transport for students, enrichment and welfare provision. The Student Services Administrator is involved in all areas of student support and is an important contact person for students, staff and parents, which will involve dealing with some confidential and sensitive matters.


To manage the allocation of the 16-19 Bursary Fund and maintain a database system of student support payments. This will involve:

• Liaison with finance department regularly over the bursary half-termly payments to students/parents.

• Enter student data onto Unit E.

• Process student’s applications and provide them with funding if eligible.

• Assist some students/parents completing the bursary application.

• To provide information for students on other sources of financial help

To co-ordinate transport requirements including liaising with private coach companies and local public transport organisations on a regular basis:

• To liaise with local authority transport departments and with relevant bus companies to ensure smooth running of student transport.

• To administer the College transport scheme, working out routes and reviewing them regularly with the bus companies. Ordering buses each academic year going out to tender if needed.

• Keep bus companies well-informed of dates, times and passenger lists.

• Check monthly invoices coming in from bus companies, agree and send to finance for payment.

• To provide budgetary and financial information for SLT for decision making

• To provide literature at Open and Information Evenings, College Tours and to partner schools.

• Provide up to date information on public transport.

• Process students transport applications

• To prepare invoices for Oxfordshire County Council students who qualify for subsidised transport, where appropriate

• To carry out random bus pass checks and maintain students lists for each bus.

• To arrange re-routing of coaches during prolonged road closures and advise students and parents. Liaise with the bus companies.

• To deal with transport enquiries and complaints.

To liaise with and provide administrative support to the Safeguarding and Welfare Manager in the student services office as required. This will include student support, welfare queries and event planning. To work with the Safeguarding and Welfare Manager and the Student Services team in the organisation and delivery of enrichment. This will include:

• Co-ordination and advertisement of enrichment activities

• Liaison with tutors and students about enrichment options

• Advisory service for students

• Running enrichment activities


• To ensure continuous professional development (CPD) requirements as specified by the College and that may be identified during College processes, for example Appraisal.

• To participate in the College Appraisal Scheme.

• To maintain awareness of the requirements of the College Health and Safety Policy and to be responsible for ensuring that the duties and responsibilities detailed in the College Health and Safety Policy are adhered to and carried out.

• To read and apply the College Safeguarding and Prevent procedures and to ensure that the duties and responsibilities detailed in the College Safeguarding Policy and Prevent Duty Policy are adhered to and carried out.

• To read the College Single Equality Scheme and to act in accordance with statutory obligations under the equality duties and in compliance with current Equality and Diversity legislation.

• To ensure adherence to the College Data Protection Policy.

• To work to the College quality standards and systems within the context of the College quality systems.

• To undertake such other duties and responsibilities as are appropriate to this level of post, including any reasonable request made by Head of Faculty or Senior Leadership Team.


Essential skills and Characteristics

• previous administrative experience

• good word-processing/data inputting skills and speed

• previous experience of dealing with the public and young people

• good standard of general education

• good interpersonal and communication skills

• ability to work flexibly as part of a team

Desirable skills and Characteristics

• educated to GCSE/A/BTEC level

• secretarial experience

• knowledge of spread sheets

• experience of working to deadlines


Tenure of post: Fixed Term, Contract until the end of academic year 2022, Term Time Only

Start Date: As soon as possible

End Date: 15th July 2022

Hours of work: 22.5 hours per week

Salary: From £18,753.00 per annum (pro-rated for Part time and Term Time Only)

Pension: Local Government Pension Scheme (optional). This is an employee  and employer contributory pension scheme.

Safeguarding Statement:

The Henley College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
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