Student Welfare and Attendance Officer

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Student Welfare and Attendance Officer

The Henley College
Henley-on-Thames, Oxfordshire
Contract Type
Term Time
£20,988.00 per annum actual salary approx £17,950
Start Date
As soon as possible
29th June 2023 11:59 PM
Contract Type
Job ID
Start Date
As soon as possible
  • Contract Type :Permanent
  • Job ID: 1336260

Post title: Student Welfare and Attendance Officer
Grade: Scale Point 4
Reporting to: Safeguarding and Student Welfare Manager

Our Mission

‘Come questioning, go seeking, grow’

The Post

Student Welfare and Attendance Officers are responsible for improving and maintaining good student attendance, in line with College targets. The post holder will be visible to students during the College day, checking student attendance on campus at the start of timetabled blocks of lessons. The postholder will employ positive strategies to promote good attendance, as per the College’s Attendance and Punctuality Policy, although a key part of the role will be to carry out interventions with students, if attendance declines without explanation.

Key Responsibilities

  • To work with the Student Welfare Manager and Bridge Programme Manager to identify students who have low attendance.
  • To draw on positive strategies to promote good attendance with students who are identified as ‘at risk’ of low attendance, in line with the College’s Attendance and Punctuality Policy.
  • To carry out interventions with students who are placed on D1 Disciplinary for poor attendance, to set the student attendance targets, support the student with strategies to improve attendance, and monitor the student’s adherence to the D1 targets.
  • To escalate a D1 Disciplinary to D2 Disciplinary, if a student who has been placed on a D1 Disciplinary for attendance does not meet the attendance targets set during the D1 intervention.
  • To meet with the student and their parents/carer, if a D1 Disciplinary for attendance is escalated to D2 Disciplinary because the student did not meet the attendance targets set for them in the D1 Disciplinary stage, and to draw up a learner agreement between the student and the College.
  • To escalate a D2 Disciplinary to D3 Disciplinary, if a student who has been placed on a D2 Disciplinary for attendance fails to comply with the attendance agreement they signed as part of the D2 Disciplinary, and to refer the D3 Disciplinary to an Assistant Principal.
  • To contribute to patrolling shared areas of one of the College campuses before and after the start of timetable blocks of lessons.
  • To direct students to attend lessons where necessary.

General Responsibilities

  • Comply with any rules and regulations which the College may from time to time issue, to ensure the efficient operation of its business and the welfare and interest of its employees and learners.
  • Work flexibly and efficiently to maintain the highest professional standards and to promote and implement the policies of the College.
  • To ensure adherence to all College policies and procedures including Staff Code of Conduct, Safeguarding, Keeping Children Safe in Education and IT Policy and procedures.
  • To work to the College quality standards and systems within the context of the College quality systems.
  • To ensure continuous professional development (CPD) requirements as specified by the College and that may be identified during college processes, for example Developmental reviews.
  • To undertake such other duties and responsibilities as are appropriate to this level of post.

Essential Criteria

  • A Level 3 or above academic or professional qualification
  • An ability to use or willingness to learn online systems for recording interactions with students
  • Good English and mathematics skills
  • Ability to interact effectively with students
  • Ability to support students to meet targets
  • A supportive and positive approach to working with students
  • An effective team player
  • Good administrative and organisational skills
  • Effective communication skills
  • Flexibility

Terms of Employment

Tenure of post: Permanent, Term Time Only, 39 weeks
Hours of work: 37 hours per week
Start Date: As Soon As Possible
Salary: From £20,988.00 per annum (pro-rated for Term Time only) Actual Salary approx £17,900.00

Benefits you can Enjoy

  • Local Government Pension Scheme. This is an employee and employee contributory pension scheme.
  • Amazing range of continued professional development to support your career path including teacher training
  • Free onsite gym
  • Free Car Park on both sites and Good public transport
  • Wellbeing offering to support your physical, mental and financial health through our EAP.


The Henley College is an Equal Opportunities Employer. The Henley College is committed to safeguarding and promoting the welfare of learners and expects all staff to share this commitment. This position is subject to a satisfactory Enhanced DBS check.

Please note - Early applications are encouraged. We reserve the right to close this vacancy earlier than stated should we source a suitable candidate before the closing date.  

Safeguarding Statement:

The Henley College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
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