Hopwood Hall College is dedicated to creating a vibrant and engaging environment for our students. We believe that a rich student experience enhances learning and personal growth. We are currently seeking a passionate and dynamic Student Experience Officer to join our expanding team and make a lasting impact on our students' journey.
As a Student Experience Officer, you will play a crucial role in enriching the lives of our students. Your primary focus will be to engage with learners, fostering an environment of enrichment and enjoyment. You will have the opportunity to design and implement a variety of activities and programs that enhance student life and contribute to a positive college experience.
Join us at Hopwood Hall College and be a part of an exciting opportunity to shape the future of our students through enrichment and enjoyment
Key Responsibilities
The Student Experience Officer – Enrichment (SEO) is responsible for overseeing and enhancing the holistic student experience within the college. They will work closely with various curriculums areas and external student organizations to develop initiatives that promote student enhancement.
They will act as an advocate for students, addressing their concerns, providing guidance, and advocating for necessary changes to improve the overall student experience
They will develop and implement the College’s Student Experience Strategy including the calendar of events
The post holder will maintain a highly visible presence across all the curriculum areas, at both campuses, encouraging, supporting and leading by example to inspire a sense of responsibility and community in our learners and enhance their overall college experience in support of the college's Vision and Values.
To work with the Student Experience Manager to develop, coordinate and supervise a calendar of events cross college to raise aspirations and enhance the student experience of learners.
Provide a range of activities throughout the learner journey from enrolment through to supporting progression, including 1:1, group work, workshops, and events planned through a central calendar of events which acknowledges national and international themes, days, weeks and college events.
To collaboratively develop, co-ordinate and support a programme of cross college student experience activities to support the development of interpersonal skills for learners including focus weeks, learner voice events, focus groups and PACE sessions
Regularly review the impact of all activities to ensure they are supporting with the embedding of Gatsby Benchmarks and having a positive impact on student experience at HHC. Utilising the six strands of the CDI framework and the Compass evaluation tool to evaluate activities and to shape the Student Experience Strategy and draft and create an annual report on Student Experience for SLT and Governors
Work with the Curriculum Managers and the Personal Development Tutors, to monitor and regularly review take up of extra curricula activities that develop learners' skills and abilities such as Duke of Edinburgh award. This will also include liaising with these external partners.
Identify barriers to participation, support needs, safeguarding and welfare concerns and work with Safeguarding and Welfare team to provide support
To assist with general learner activities including open evenings and enrolments, support wider college teams as and when required Undertake training and CPD (Continuing Professional Development) required for the role
Other duties, of a similar level of responsibility, as may be required
Skills, Knowledge and Expertise
Qualifications
Essential Criteria
Level 3 qualification or equivalent experience (A level or equivalent)
GCSE English and Maths or equivalent
Level 2 IT qualification or prepared to work towards
Level 3 Preparing to Teach qualification
How Identified: Application
Experience
Essential Criteria
Previous work with young people or adults
Able to interact positively with young people and adults.
Ability to use IT to a high level of competence
Ability to communicate, negotiate and work effectively with internal and external partners.
Ability to think creatively and be innovative in introducing new concepts, themes and fundraising activities for learners.
Ability to keep and evaluate records and statistical data.
Ability to work towards targets and across college including both campuses
A good team worker and leader with ability to enthuse and motivate to encourage participation in events and ideas.
Ability to work unsupervised and manager own time and priorities; be well organized and self-motivated.
To have flexibility and willing to try out new ideas.
How Identified: Application
Desirable Criteria
Experience of coordinating Duke of Edinburgh awards and volunteering opportunities
Experience and understanding of the Further Education sector
Experience of working with mixed ages, cultures and abilities
Experience of overseeing/ monitoring a budget and building costings for events.
How Identified: Application
IT Skills
Essential Criteria
Intermediate use of Microsoft applications
Ability to use college systems to generate information and improve efficiency
How Identified: Application/interview
About Hopwood Hall
STAFF BENEFITS
Career average pension scheme
Free gym membership at our Middleton Campus Sports Arena
Purchase loans for computers and bikes
Staff discount at the College’s Riverside Salon, Sports Arena and Holiday Clubs
On-site nursery (Rochdale Campus)
Credit union for savings, low cost loans and life assurance
Free on-site parking
On-site Dog Kennels (spaces not guaranteed)
An electric and hybrid car salary sacrifice scheme (with charging points on site)
A cycle to work scheme
Discounted public transport tickets
Generous holiday entitlement (Teaching staff: 53 days, Business Support staff: 28 days plus bank holidays
Christmas/New Year closure and the opportunity to buy additional holidays)
Two Health and Wellbeing days per year
Subsidised bistro and refectory
We are a Further Education College and University Centre offering a range of full and part time courses employing over 600 staff on our campuses in Rochdale and Middleton situated to the north-east of Manchester.
We are committed to being a great place to work and have membership status of the Greater Manchester Good Employment Charter. We are a Living Wage employer and an accredited Disability Confident Employer. Our Equality, Diversity & Inclusion statement is designed to ensure that unfair discrimination does not take place in any part of our recruitment process.
We are committed to safeguarding and promoting the welfare of all learners and colleagues and we expect all colleagues and volunteers to share this commitment. The college complies with Safer Recruitment guidance in line with Keeping Children Safe in Education and all successful applicants are required to undertake a DBS check and other pre-recruitment checks in line with our Safer Recruitment policy. It is an offence to apply for a regulated role at the College if you are barred from working with children (or vulnerable adults if in a role where this applies).
This role is exempt from the Rehabilitation of Offenders Act 1974 and exemption orders 1975, 2013 and 2020.
Hopwood Hall College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.