Team Leader - Exams

About the role:
We are looking for an experienced and highly organised Team Leader – Exams to help deliver an accurate, secure and efficient examinations service across the College.
Working closely with the Exams Manager, you will oversee the day-to-day administration of paper-based and online examinations. You will coordinate examination venues, papers, invigilators and support staff, ensuring that every examination is delivered in line with JCQ and awarding organisation requirements.
This is a varied role combining team leadership, operational planning, regulatory compliance and data management. You will help manage the College’s online testing centres and other examination spaces at Bromley and Orpington, oversee large-scale examination sittings and ensure that examination materials are stored, handled and released securely.
You will also supervise the processing, validation and maintenance of examination, registration and achievement data. Working with colleagues across Exams, MIS, Learning Support and curriculum teams, you will identify discrepancies, improve workflows and ensure that accurate information is available to support awarding body requirements, funding returns and student outcomes.
Key responsibilities

- Lead and coordinate the work of the Exams Administration Team and invigilators
- Schedule paper-based and online examinations across multiple sites
- Manage examination papers and ensure their secure storage and release
- Coordinate access arrangements and special conditions with Learning Support
- Oversee examination entries, registrations, results and achievement data
- Monitor compliance with JCQ and awarding organisation regulations
- Organise and supervise awarding organisation inspection visits
- Train, support and develop new and existing invigilators
- Manage workflows, resources and priorities during peak examination periods
- Produce exception reports and analyse data to identify inaccuracies or non-compliance
- Support improvements to systems, electronic data transfer and end-to-end examination processes
- Deputise for the Exams Manager when required

About you
You will have significant experience of examination administration, including organising large-scale examination sittings and managing examination staff or invigilators across multiple sites. You will understand the importance of secure, accurate and compliant examination processes and be confident working with student databases and associated systems.
You will also bring:

- An NVQ Level 4 qualification or equivalent
- At least Level 2 literacy and numeracy
- A strong working knowledge of JCQ examination regulations
- Excellent organisational, planning and scheduling skills
- The ability to manage competing priorities and work accurately to strict deadlines
- Strong problem-solving and data-analysis skills
- Clear written and verbal communication
- A flexible, positive and adaptable approach
- A commitment to continuous professional development, equality and diversity, and safeguarding.