New City College is the dynamic group of further education colleges in East London which comprises Tower Hamlets College, Hackney Community College, Epping Forest College Redbridge College, Havering College of Further & Higher Education and Havering Sixth Form College. Our 6-college merger places the group at the forefront of further education in the region. With a turnover of £100m, 20,000 students and 2000 staff it is one of the strongest and most influential further education organisations in the country.
Our college environment is second to none. We have industry standard facilities and equipment at all campuses, expert staff and partnerships with other high profile organisations which all prepare students for progression to higher education or successful careers.
East London is dynamic, innovative and entrepreneurial. As we develop our longer term vision, we will continue to ensure that we invest in our staff and other resources to provide a distinctive offer and excellent, supportive learning environment which meets the needs of students and employers and prepares local people for the changing workforce of the area.
Customer Services Adviser
Fixed Term
£24,967 per annum
Redbridge (Chadwell Heath) Campus
We are currently looking for an enthusiastic and committed Customer Services Adviser to join the Student Recruitment Team on a fixed term basis. The postholder will work as an effective team member to present a welcoming and professional front line service to students, enquirers and visitors to the college.
The postholder will require experience of working in a customer service setting in an information and advice-giving role. The postholder will play an important role in the recruitment, admission and enrolment of students to support the college’s recruitment targets.
This post is based at our Chadwell Heath campus but the postholder may be required to work at our other sites when needed. Flexibility is essential within this role and regular evening work will be required.
Closing date: 28th May 2021
Interview date: 18th June 2021
The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
New City College - London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.