Supported Learning Manager

The Role:

We are seeking a dynamic and experienced Supported Learning Manager to manage the delivery of high-quality support for learners with additional needs. Working under the Senior Curriculum Manager for Supported Learning, you will play a key role in shaping inclusive learning environments, managing a team of support staff, and working collaboratively with internal and external stakeholders to ensure every learner receives the support they need to thrive.

Key Responsibilities:

Line manage support staff and oversee operational delivery within the Supported Learning team.

Work closely with SCMs to design and implement tailored support for learners, including those with EHCPs and High Needs.

Lead on performance development, observations, and budget control.

Chair annual reviews, MAP meetings, and liaise with external agencies, families, and local authorities.

Ensure support plans are up to date and that learners’ progress is effectively monitored.

Support recruitment, training, and development of staff, including PBS training.

Maintain accurate records and contribute to funding and quality assurance processes.

Stay informed on sector best practice and funding regulations.

Who You Are:

You are a confident and compassionate leader with a strong background in supporting learners with learning difficulties and/or disabilities. You hold a recognised qualification in Learning Disabilities or Challenging Behaviour (Level 3 or above), and have experience in line management, EHCP processes, and delivering staff training. Your excellent communication, organisational, and interpersonal skills enable you to build effective relationships and lead a team with clarity and purpose. You are committed to equality, diversity, safeguarding, and continuous improvement in education.

What We Offer:

Pension: New City College provides a career average pension scheme for all staff. Support staff fall under the Local Government Pension Scheme

Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).

On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.

Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting.

Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.

Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.

Technology Access: Office 365 and Adobe Suite available for personal devices.

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

About New City College:

Come and work at an Outstanding college! New City College has been graded? Outstanding by Ofsted, which is testament to the dedication of all our staff to drive consistency in quality and standards, leading to strong student outcomes. With campuses across east London, south-west Essex, plus two specialist language schools, we are a sector leader in further education.

Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We boast industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.

Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering A Levels and vocational qualifications for school leavers, adult learning, apprenticeships, ESOL and SEND. With a turnover of £130 million, around 20,000 students and 2,000 staff, we are a major force in the sector.

At New City College we are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.

We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds.