SALARY: Up to £25,000 FTE
JOB TYPE: Permanent
HOURS: Full time
LOCATION: Stevenage Campus (with travel to other campus locations as required)
About the Role:
We are looking for someone to join our student records and exams team who has an interest in data and high attention to detail skills, to ensure the accurate and timely processing of all data relating to our student records. This will cover data across all our funding streams from 16-18 study programmes, through to adult skills fund delivery and covers the whole life-cycle of the learner from application through to achievement. This post will also have responsibility for some system development duties and therefore a good understanding of systems, how data is stored and maintained and improvement principles to support our business operations would be advantageous.
About the Organisation:
The College operates across three main campuses in Stevenage and Hitchin, employing over 650 staff. With a turnover of £30m, the college provides learning opportunities to over 10,000 students each year from study programmes for 16-18 year olds and apprenticeships through to adult provision locally, regionally and nationally. We were judged Good by Ofsted at our last inspection in December 2023, with outstanding features. This role will be based at our Stevenage Campus although travel to other sites may be required. We operate hybrid working with three days in the office and up to 2 days working from home each week.
Main Roles and Responsibilities
• Collect, check, input and submit data using in house databases and external systems, ensuring accuracy of data.
• Respond to enquiries from current and former students and support curriculum teams with queries from prospective applicants.
• Act as a key point of contact to customers for the data and reporting functions, including queries relating to timetables, registers and fees.
• Undertake data related staff inductions and training as and when required, including helping to maintain help guides relating to key data topics.
• Support the streamlining of data, administrative and reporting processes using resources available in systems and work with colleagues on system developments as required.
• Monitor data quality using exception reporting on various systems; liaise with relevant parties to resolve any issues identified to ensure data is clean.
• Deal with reporting queries and investigate potential issues.
• Work closely with Head of Business Intelligence (Reporting) to bring together data from multiple sources and standardise the format and measurement of common metrics.
• Support testing of reports and documenting technical specifications for reports built.
The Hart Learning Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be required to undertake a Disclosure and Barring Service (DBS) check, as our posts are exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is also an offence to apply for a role if you have been barred from working with children, young people and vulnerable adults. If you have been shortlisted for a role and are within the guidelines of KCSIE, an online search will be carried out to identify any incidents or issues that have happened and are publicly available online. If any incidents or issues are identified, the Group might want to explore these with you at the interview. As part of the recruitment process, you will need to provide proof of their right to work in the UK.
