Admissions Support Officer
We are excited to announce an exciting opportunity to join our dedicated admissions team as an Admissions Support Officer. This full-time position lasts for 12 months and is responsible for managing a smooth and efficient admissions process.
Responsibilities
In this role, you will play a key role in progressing applications to the College by delivering a responsive and efficient admissions service. You will work closely with curriculum teams to coordinate interviews and manage applications through our Management Information System from initial enquiry to enrolment. Another key aspect of the role is engaging regularly with prospective learners, and offering clear and timely information, advice, and guidance. In addition to admissions, you will contribute to the wider operations of the team by supporting reception duties, processing financial transactions, handling posts, assisting with open days and interviews, and ensuring a welcoming and professional experience for all learners and visitors.
Skills, Knowledge and Expertise
We are seeking a friendly, motivated, and reliable individual to join our team, bringing strong organisational skills and a commitment to excellent service. The role includes processing payments, supporting registration activities, and delivering a professional front-of-house service. This will involve reception responsibilities, including switchboard operation. The ideal candidate will thrive in a fast-paced environment, demonstrating the ability to manage their time effectively while maintaining a strong focus on meeting the needs of our learners.
Benefits
✅ Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around
🏖 Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential
🚀 Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed
🚗 Drive Electric for Less – Our Electric Car Scheme (via salary sacrifice) helps you go green while saving money
🚴 Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute
💆♀️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more
🏋 Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best
💰 Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles
🛍 Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount
📜 Free Will Writing – We’ve got your back with professional support for your future planning
💉 Free Flu Vaccine – Stay healthy and protected at no cost to you
🧘 Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health
🏆 We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
Sandwell College Group is committed to safeguarding children, young people and vulnerable adults. All appointments are subject to a satisfactory enhanced Disclosure and Barring Service checks. We aim to develop a workforce that reflects the diverse community we serve and positively encourage applications form all.