Partnership ICT Support Engineer

Are you looking for a rewarding IT career, supporting the teaching and learning of the next generation? Are you looking to grow your skills in networking, desktop management, and the full Microsoft Stack whilst working within a dedicated, supportive team in a Trust committed to ensuring on-going investment in a recently renewed infrastructure and end-user device environment?

We are seeking an enthusiastic ICT Support Engineer. We are looking for staff who are hungry to learn, have a positive attitude and can deliver a high level of customer service to colleagues. Whether you have hands-on experience of Administering Active Directory or just a keen desire for a new career with IT, we are looking for an extremely organised and assertive individuals to be our first/second point of contacts for issues and problems.

We can offer development through a dedicated on-line IT training platform and mentoring provided by our in-house teams. As well as being responsible for the day-to-day operations of the IT service within our schools, there may be opportunities for you to lead small upgrade or research and development projects.

Reporting directly to the ICT Support Leaders, you will undertake a hands-on role supporting ICT systems and users including but not limited to: Desktop PC’s, Laptops, Tablet devices, Windows 10, Printers, Photocopiers, Microsoft 365 applications and mobile devices.

The successful candidate will take ownership of customer issues and maintain accurate up-to-date service desk records, responding and resolving the issues in line with defined Key Performance Indicators. They will also have a willingness and be adaptable in tackling the variety of tasks arising in a school environment.

A current driving licence is also a must, as is access to a motor vehicle as this role involves regular and frequent travel between schools.

Thomas Knyvett College is a successful, over-subscribed school. We have made rapid and sustained progress over the last five years. However, we are not complacent and seek to ensure that the next five years are as productive as possible. As an exceptional learning community, we have developed our vision and we are as ambitious as ever for our students and staff. We see the College as the central resource for learning and support in the local community and continue to strive for excellence in all we do.

What Ofsted said:

“Staff use their extensive knowledge of every pupil to provide the best support possible for each of them to develop their learning and understanding”. Inspectors praised the ‘warm and respectful’ relationships and highlighted that ‘pupils behave very well’ and ‘there is a strong sense of everyone working together to fulfil the school motto of ‘bringing out the best’.

We offer a competitive salary and an excellent benefit package, including generous pension options.

THPT can offer:

• An opportunity to be part of a dynamic and developing organisation

• Excellent benefit package to include Cycle to Work, Sainsbury’s Loyalty Discount and access to discount schemes

• Fantastic Local Government Pension Scheme, including generous employer contributions

• Rewards and Benefits Scheme that includes Loyalty and Service Awards

If you have any questions about the role or the application process please contact the THPT Recruitment Team.

For more information on Thomas Knyvett College and working within The Howard Partnership Trusts and what we can offer please visit our web site. 

Employment is subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS).

The Howard Partnership Trust is school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Our Vision is to excel at ‘bringing out the best’ in young people of all abilities and aptitudes, and so increase their life chances for their future success and fulfilment.