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3rd Line IT Technician

Location
Yeovil, Somerset
College
Yeovil College
Hours
Full Time
Salary
£22,133 - £24,711 depending on Experience
Posted
23rd October 2020
Start Date
As soon as possible
Expires
9th November 2020 12:00 AM
Contract Term
Permanent
Job ID
1119304
Start date
As soon as possible
  • Contract type: Permanent
  • NQTs Considered:
  • Job ID: 1119304

Yeovil College are looking for a 3rd Line IT Technician to join their outstanding team.  The successful candidate will need to be a good team player, be organised and have an excellent eye for detail as well as good communication skills.  

The role itself includes providing third line support for all problems escalated by the second line technician or department administrator.  You will also be able to provide advice and guidance and undertake resolution work, as well as managing the IT help desk.  You will oversee the departmental service level agreements, ensuring daily and weekly targets are achieved.  This role will also support the Head of IT Services and Senior Technician with guided daily infrastructure tasks. See job description for full details.

This is a full time role - 37 hours per week, all year round.

Benefits include

  • 30 days holiday (plus Christmas closure & bank holidays)
  • Competitive salary 
  • Local Government Pension Scheme
  • CPD opportunities
  • Access to free staff car park
  • Staff discount scheme

Attachments

Safeguarding Statement:

Yeovil College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Potential applicants should be aware that all successful applicants will need to agree to and enhanced DBS check. Yeovil College follows the DBS Code of Practice which is available from the DBS website.