The Admissions team are looking for two part-time team members to help them provide an outstanding service to prospective students.
The admissions team are required to provide all prospective and progressing students with outstanding advice and guidance and ensure the application experience is of the highest quality.
Exceptional customer service skills are a must; the team are customer facing and required to support events. You'll provide excellent advice and guidance and work closely with marketing and curriculum colleagues to ensure that course information is accurate.
Your day-to-day involves dealing with enquiries across webchat, over the phone and face-to-face, so the successful candidate must be comfortable multi-tasking in a fast-paced working environment.
The successful candidates will be fast learners with excellent attention to detail, equally capable of working on their own projects or contributing to team tasks. Full training will be given; however, a good level of IT skills is essential and some understanding of FE and ProSolution would be advantageous.
There are two part-time roles available
18.5 hours p/w – based at Luton campuses
- 24 hours p/w – based at Hemel Hempstead and Watford campuses
Weekly working hours are open for discussion for the right candidate.
You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be actively encouraged to upskill. We have a free on-site gym and you can access a wide range of discounts and benefits including a cycle-to-work scheme, free on-site parking, generous pension, 25 days holiday plus bank holidays, time off at Christmas and early finishes on a Friday.
The closing date for applications is Monday 21 June at 9am.
The successful candidate will join the Admissions team, reporting to the Head of Marketing and Admissions.
WHC Group is positive about disabled people. If you need help applying for this role please contact the Human Resources department.
Please see attached documents.