Head of Student Experience
• Reporting to the Assistant Principal – Quality and Higher Education
• Salary Range: £48,864 - £56,655 per annum
Walsall College is one of the most successful colleges in the country. We have a number of campuses in and around the borough of Walsall with modern facilities and environment for excellent learning and working. We have over 850 staff, and more than 11,000 people study vocational technical qualifications, apprenticeships and higher education programmes each year.
We are looking for an experienced and confident leader to join our college as Head of Student Experience, being responsible for leading a comprehensive range of student support services which include: Safeguarding; the Prevent Duty, Pastoral and Wellbeing Support; Student Voice, Counselling; Equality, Diversity and Inclusion (EDI) and Careers Information Advice and Guidance (CIAG).
You will support the Assistant Principal for Quality and Higher Education in continuing our journey of success, and will be an integral part of the Senior Management Team, being responsible for the delivery of an excellent customer facing student experience at each stage of their journey.
Who we are looking for:
- An outstanding leader, who is well organised and can give leadership and direction by motivation.
- Someone with the ability to persuade, influence, listen and foster effective partnerships with others.
- A person with a confident approach to decision-making, who is also prepared to actively participate in new developments.
What we are looking for:
- Demonstrable experience of working in a regulated environment, preferably the FE sector with HE provision.
- Experience in preparing professional reports to Governors, inspectors and external partners and stakeholders.
- A relevant qualification at Level 5 or above or relevant industry experience, alongside Designated Safeguarding Lead training.
Walsall College is uniquely and proudly vocational. Offering a wide range of courses from Further Education and Apprenticeships through to Higher Education. Our greatest passion is unleashing the potential of individuals, communities and businesses and our greatest legacy is the talent of our students: skilled, professional and enterprising.
This is an exciting time for Walsall College and an excellent opportunity for the right individual to play a key role in our future success. Come and join us if you have what we are looking for.
Closing date for applications is Monday 06 June 2022 at 12 noon.
Interview date for candidates will be Wednesday 15 June 2022.
We are passionate about promoting equality of opportunity and creating a working environment where diversity is recognised and celebrated and everyone has the chance to reach their full potential. Our environment is diverse in character and student population. We particularly welcome applications from candidates from Black Minority Ethnic origin and those with a disability.
Walsall College is committed to safeguarding our children and young people/adults at risk of harm. We uphold fundamental British Values and expect all our employees to do the same. All appointments are subject to safer recruitment checks, including previous employment checks and an enhanced DBS Check.
