01276 674 150
1, ARLINGTON SQUARE, BRACKNELL, BERKSHIRE RG12 1WA
Responsible to: Network Manager Responsible for: Helping with IT related technical queries Working Time: 37 hours per week, 52 weeks per year, permanent role Salary: £18,065.00 per annum Principal Responsibility To manage calls and problems logged with the help desk via email and telephone and follow up on requests. Ensure computer suites are in good order and log any issues. -Supervision of Computer Suites at lunchtimes -Routine checks and maintenance of Computer Suites -Cleaning of Computers, Screens, Keyboards, etc. -Cable Tidying -Changing Printer toners and basic maintenance of printers -Supporting students that bring their own device (BYOD) or have a school supplied device with any technical concerns -Change and manage staff and student user accounts and passwords -Provide Help and support to teachers with basic Audio-Visual issues -Whiteboards -Projectors -Display and Audio settings on devices -To maintain an inventory of computer equipment and IT consumables -Draw up and submit orders in liaison with the Network Manager -Liaise with 3rd party suppliers to log warranty calls and place orders -Producing support documentation as required The school primarily uses Microsoft Windows 10, Microsoft Office 365 and Apple iPads. Working knowledge of these products along with IT skills and computer usage is a requirement. On the job training and formal training will be provided. Personal Skill Requirements • Willingness to learn new skills • Willingness and adaptability in tackling the variety of tasks arising in a school environment • The ability to use your initiative, and to work as part of a team • Comfortable working with children and adults across Primary and Secondary phases How to Apply To apply, please complete the online application form and include a letter of application, telling us about your experience and suitability for the post with reference to the attached job description and person specification. Please note that all applications must be submitted by: 17/08/2020 by mid-day. If you have not heard from the school within 2 weeks of this deadline, please assume that your application has not been successful on this occasion. References may be requested before interview. Please advise if you do not wish us to contact your referees. Interview date • Due to our current situation regarding the Coronavirus pandemic interviews may be carried out virtually or on site.
ISO9001:2008 - FS 564590
ISO14001:2004 - EMS 564591