About the role
We are seeking a highly motivated and dedicated Student Services Assistant to join our team at the Stockwell Centre. This is a vital front-line role, providing excellent support to students, staff, and partners. You will be the first point of contact for learners, many of whom have limited English proficiency and additional support needs. The role requires excellent customer service, strong organisational skills, and the ability to manage a wide range of administrative and operational tasks.
Key Responsibilities
- Provide front-line student support, ensuring a welcoming and inclusive environment
- Manage reception duties, including weekday evenings and Saturdays (time off in lieu will be provided)
- Support enrolment, recruitment, and marketing activities
- Provide administrative support for course delivery and centre operations
- Assist with IT troubleshooting and general enquiries
- Coordinate events and support community engagement initiatives
- Ensure smooth day-to-day running of the Centre, including responding to operational requests.
About You
We are looking for someone who is:
- Friendly, approachable, and committed to excellent customer service
- Flexible and reliable, with the ability to work Saturday shifts and weekday evenings (with time off in lieu)
- Highly organised with strong administrative and IT skills
- Confident in handling a variety of tasks and responding to operational challenges
- Able to work effectively both independently and as part of a team
- Experienced in supporting learners with diverse needs (desirable)
What We Offer
- A supportive and dynamic working environment
- Opportunities for professional development and training
- The chance to make a real difference to learners, the local community, and partner organisations
- Competitive salary and benefits package
About Community Learning at Morley
Morley’s community learning service is responsible for delivering courses and engagement activities for our most vulnerable communities, across the boroughs of Lambeth and Kensington & Chelsea. This provision continues the socially driven mission of our founders, Emma Cons and Samuel Morley, who created the college to help address local disadvantages. The community learning service works in partnership with local authorities, children’s centres, and voluntary sector organisations in order to reach local residents who may lack the confidence, skills or financial resources to enrol at our three larger college centres.
About Morley College
Morley College London is a creative college, based around three main centres – North Kensington, Chelsea and Waterloo delivering accredited and non-accredited courses to the people of London.
As well as joining a creative, innovative leading London College focused on social justice and providing excellent teaching and learning opportunities for all, there are plenty of other rewards for working at Morley College London:
- Generous annual leave allowance (38 days) plus Bank Holidays
- Christmas closure period
- Excellent Local Government pension scheme with generous employer contributions
- Access to an employee retail savings platform, offering significant discounts at most major retailers
- 100% discount on the cost of undertaking a Morley course of your choice
- Season ticket loans and cycle to work scheme
- On site cafeterias
- A busy events calendar, offering you the chance to attend regular Morley creative exhibitions, student awards, dances, concerts and more
- A lovely work environment, surrounded by creative arts, music and friendly, helpful colleagues
If you want to make a difference and believe in the power of learning to build connections, community and skills, we'd love you to join us.
Important information
Morley College London is committed to safeguarding and promoting the welfare of children at all times. As such we undertake safeguarding checks on the suitability of all prospective staff, including their online presence and social media accounts. It is a requirement that all successful candidates disclose all social media platform accounts that they hold.
Please note - Interviews to be held on Friday 5th December 2025
Morley College London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion, with previous experience working within FE and delivering high-quality teaching and learning on science programmes please apply. We would love you to join the team.